Chris Sanford

Service Delivery Director at GlideFast Consulting

Chris Sanford has a diverse work experience spanning multiple roles and companies. Chris is currently working at GlideFast Consulting as a Service Delivery Director, a position they have held since March 2023. Prior to this, they worked at the same company as a Service Delivery Manager from May 2021 to April 2023, and as a Senior Technical Consultant from July 2020 to May 2021.

Before joining GlideFast Consulting, Chris worked at KPMG as a ServiceNow Architect from October 2019 to July 2020. Chris was responsible for architecting solutions using the ServiceNow platform.

Chris also has experience working at RealFoundations, where they served as a ServiceNow Administrator from August 2018 to October 2019. In this role, they focused on improving processes and user experience, integrating external systems, and building reporting and analytics solutions.

Prior to RealFoundations, Chris worked at OCC as a ServiceNow Specialist from October 2017 to August 2018. Here, they implemented service catalog workflows, fixed defects in a customized change management process, and developed an international travel process for the cyber security team.

Earlier in their career, Chris held various roles at ConocoPhillips. Chris worked as a Data Center Automation Analyst from August 2014 to October 2017, where they focused on process automation for the server infrastructure team. Chris also worked as an Informatica Developer from December 2016 to August 2017, and as a ServiceNow Developer from December 2015 to December 2016.

Chris began their career as a VLSI Intern at Seagate Technology in 2013, and as a Software Development Intern at Hewlett-Packard in 2012.

Overall, Chris Sanford has a strong background in ServiceNow administration, development, and architecture, with a focus on process improvement and system integration.

Chris Sanford earned a Bachelor of Science (B.S.) degree in Electrical Engineering from the Colorado School of Mines, attending from 2010 to 2014. In terms of additional certifications, Chris obtained a ServiceNow Certified Implementation Specialist - Customer Service Management certification from ServiceNow in February 2022. Prior to that, Chris acquired multiple other certifications including a ServiceNow Certified Application Developer in March 2021, a ServiceNow Certified Implementation Specialist - Service Provider in March 2021, a ServiceNow Certified Implementation Specialist-- Software Asset Management in December 2020, a ServiceNow Certified Implementation Specialist - Discovery in November 2020, a ServiceNow Certified Implementation Specialist - Event Management in August 2020, a ServiceNow Certified Implementation Specialist - ITSM in August 2020, and a ServiceNow Certified System Administrator in July 2020. Additionally, Chris obtained a certification in JavaScript and JSON: Integration Techniques from LinkedIn in November 2018.

Links

Timeline

  • Service Delivery Director

    March, 2023 - present

  • Service Delivery Manager

    May, 2021

  • Senior Technical Consultant

    July, 2020

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