Global Contact Services provides clients with outsourcing contract center support. 

Outsourcing

Global Contact Services

The Long Island City office focuses on human resources and customer experience, supporting recruitment and customer care operations.

Global Contact Services' headquarters in Salisbury, NC, United States

The Summersville office focuses on client relationship management and support for regional account services.

This department is responsible for managing customer interactions, addressing inquiries, and providing support to enhance customer satisfaction.

This department assists customers with inquiries, resolves issues, and provides product information to enhance customer satisfaction.

This department manages employee relations, recruitment, training, and organizational development.

This department ensures products meet quality standards through testing and evaluation processes.

This department oversees and manages operational activities to ensure efficient performance and productivity.

This department is responsible for managing interactions with customers and addressing their inquiries and concerns.