Albert Sebright

Albert Sebright has a diverse work experience spanning various industries. Albert began their career as a Research Representative at Opinionology in 2010 and then moved on to work as a French Technical Support Agent at Center Partners. In 2013, they interned at the City of Centerville where they collected data, conducted audits, and organized files. Albert also worked as a French Tech Support representative at Qualfon/Center Partners during this time.

In 2014, Albert worked as a Customer Support representative at Netflix, assisting customers with account issues and troubleshooting their connection to the Netflix server. Albert then joined Convergys as a Customer Service Representative, where they answered customer inquiries, performed basic troubleshooting, and processed payments.

Albert joined ProPay in 2015 as a Bilingual Customer Service Representative, communicating financial reports and company procedures to customers in a professional manner. Albert later became a French Bilingual Customer Service Representative and handled customer issues by coordinating with different departments.

From 2016 to 2019, Albert served in the United States Air Force as an Aerospace Engineering and Operations Technician. Albert'sresponsibilities included inspecting equipment, recording discrepancies, and ensuring proper documentation.

After leaving the Air Force, Albert returned to ProPay as a Client Services Analyst in 2019. Albert used SQL and Splunk to find answers for clients and troubleshooted API calls in XML, JSON, and REST formats.

Most recently, Albert joined Global Payments Integrated in 2021 as an Implementation Analyst. In this role, they create and provides clients with test credentials, assists them in using them, and troubleshoots their API calls if needed.

Albert's work experience reflects their expertise in customer service, technical support, data analysis, and operations management.

Albert Sebright began their education in 2002 at West Forsyth High School, where they completed their secondary education. In 2006, they enrolled at Brigham Young University - Idaho and pursued a Bachelor of Arts degree in Political Science, completing it in 2012. After a few years, from 2016 to 2019, Albert attended the Community College of the Air Force, where they obtained an Associate's of Applied Sciences degree in Aerospace Ground Equipment Technology. Additionally, in 2017, they obtained the EPA CFC/HCFC Refrigerant Processing Certificate Universal from the United States Department of Defense.