LW

Lacy Walter

Senior Client Advocate at Global Payments Integrated

Lacy Walter has a diverse work experience. Lacy currently works at Global Payments Integrated as a Senior Client Advocate since March 2022. Prior to this, they worked as a Client Advocate at the same company from July 2020 to March 2022.

Before joining Global Payments Integrated, Lacy worked at Henry Schein One for a long period of time. Lacy held the position of Technical Case Manager I from June 2006 to April 2020. In this role, they successfully implemented policies and practices, reviewed and researched difficult cases, and de-escalated offices, leading to better relationships with customers.

Lacy also worked as an Independent Consultant at The Pampered Chef from January 2013 to January 2014. Additionally, they worked at Phoenix Services as a Program Manager from April 2005 to June 2006. In this role, they provided support to individuals with traumatic brain injuries, assisted with job and self-care activities, and trained and supervised employees.

Overall, Lacy Walter has a strong background in client advocacy, technical case management, and program management.

Lacy Walter holds a Bachelor of Science (BS) degree in Sociology from Southern Utah University. In addition to their formal education, they have obtained several certifications. In June 2020, they completed the certification program on "Comparing Agile versus Waterfall Project Management" from LinkedIn. Lacy has also obtained a certification in "Software Development Life Cycle (SDLC)" from LinkedIn in June 2020. Prior to that, in May 2020, they acquired the certification on "Scrum: The Basics" from LinkedIn. Lacy also has certifications from Coursera, including "New Models of Business in Society" acquired in October 2013, and "Social Psychology" obtained in September 2013.

Links

Timeline

  • Senior Client Advocate

    March, 2022 - present

  • Client Advocate

    July, 2020