Global Partnerships Manager

Customer Service · Full-time · Charlotte, US

Job description

**** Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States.*

Position Title: Global Partnerships Manager

Supervisor’s Title: Director of Partnerships

Exemption Status: Exempt

Positions Supervised: None

Location:  Charlotte, NC with travel to other international and domestic locations as needed

BACKGROUND: 

Global Support and Development (GSD) is a humanitarian organization whose mission is to work with regional, national, and local communities across the Caribbean, Central America and South Pacific for resilience to crisis through rapid response, disaster preparedness, and climate adaptation. 

GSD began as an impromptu response to Cyclone Pam in Vanuatu in 2015. Since our founding, we have worked with a number of regional, national and local communities and supported various international and United States domestic disaster response and preparedness efforts.  Our first response defined the core of GSD’s DNA as an organization – to work with communities – led by their needs, filling the gaps they have identified, while leveraging unique approaches and capabilities with an innovation mindset. We work to support rapid response and strengthen local capacity through disaster preparedness initiatives, including innovation and climate adaptation, to reduce the impact disasters and the climate crisis have on communities.

This position is part of the Partnerships Department which is the driving force in developing and maintaining external relationships. The Partnerships Department is housed in the Strategy Section and comprises Information and Program Quality, Communications and Security. 

PURPOSE OF POSITION: 

The Global Partnerships Manager supports Global Support and Development’s (GSD) global and multi-region relationships. This position is an external partner-facing role responsible for developing and implementing partnerships, while ensuring GSD’s partnership proposition remains compelling and relevant to GSD’s mission. 

ESSENTIAL FUNCTIONS:

  1. Engage with project and organizational leadership to ensure shared vision and strategy for partnership development and relationship management;

  2. Develop and implement outreach strategies for prioritized global actors and multi-region partnerships, working collaboratively with the Director of Partnerships, Senior Leadership Team, relationship focal points, other internal stakeholders, and experts;

  3. Monitor and analyze humanitarian partnership trends ensuring that GSD’s partnership proposition remains compelling and relevant to GSD’s mission;

  4. Manage existing partnership relationships, including day-to-day planning and engagement, as well as building new partnerships through stakeholder mapping, partner cultivation, and effective partnership management;

  5. Identify gaps and opportunities in coordination and programming with partners, and activate resources to translate shared objectives into action;

  6. Synthesize GSD’s programs into clear, compelling presentations, proposals, and reports for internal and external audiences which position GSD as a trusted, reliable, and respected partner in the humanitarian and development sectors;

  7. Identify and support the coordination of GSD’s partner engagement activities to promote the services of the organization, including philanthropic actions;

  8. Facilitate internal GSD and external partner-focused communication, including updates on relationship development, engagement opportunities and outcomes, and annual impacts;

  9. Maintain Customer Relationship Management (CRM) records for partner portfolios and disseminate results and success stories for internal and external audiences;

  10. Support budgetary planning, control, and analysis for the Partnerships Team;

  11. Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct;

  12. Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and

  13. Perform other duties as assigned.

QUALIFICATIONS: 

Required Experience: 

  • Five (5) or more years of progressive work experience in partner/stakeholder management and engagement with humanitarian and/or actors to include any/all of the following: 

    • Partnership identification, outreach, and cultivation;
    • Design and management of partner agreements and events; and/or
    • Supporting donor-funded projects to advance rapid response and resilience;
  • Work experience in disaster prone regions outside the U.S is desirable; and

  • Proven experience developing programs and projects.

Preferred Education:

  • BA in humanitarian affairs, communications, marketing, international relations, public relations or related field; or

  • An equivalent combination of relevant experience and training; and

  • Masters of Public Administration (MPA) or a degree in a related field is desirable.

Professional Licenses/Certifications:

  • Project management certification is desirable.

Knowledge/Skills:

  • Ability to work with partners and translate shared objectives into operational delivery and, at times, respond quickly to changes in short-term priorities

  • Ability to identify and build processes required to support effective partnerships;

  • High-level communication, interpersonal, and organizational skills;

  • Outstanding written and verbal communication skills, including presentation ability;

  • Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;

  • Discernment for confidentiality in relation to organizational, partner, and donor activities and communications;

  • Ability to manage multiple tasks, develop schedules, consistently meet deadlines, and attend to details;

  • Experience working and/or traveling domestically and internationally;

  • Fluency in written and spoken English required; working knowledge of Spanish or French preferred.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: 

  • At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States; and

  • Routine domestic and international travel up to 50% is required.

BENEFITS: 

You'll get..

  • Medical, Dental, and Vision Insurance: Premiums 100% covered by GSD for employee, employee +spouse, employee +family
  • Basic Life, AD&D, and Long Term Disability Insurance: Fully covered by GSD
  • Health Reimbursement Account (HRA): Up to $4,000 in total annually for employee +2 or more family members
  • Voluntary Life Insurance: Options available at reasonable group rates
  • Generous Paid Time Off (PTO): All employees are eligible for a minimum of 6 weeks of PTO per year after 90 days of service
  • 14 Paid Holidays
  • Parental Leave: Up to 12 weeks paid by GSD
  • Employee Assistance Program (EAP)
  • Professional Career Development Opportunities
  • 401(k): GSD will match up to 6% of base salary for all employees ages 21+. Employees are eligible to begin contributing after 1 pay cycle, and the company match will go into effect immediately after employee begins contributing
    • Additional Perks!

This job description is a summary rather than a detailed list of the duties performed.  The essential functions, knowledge, skills, and working conditions may change along with business needs.  This job description does not constitute a contract between employer and employee as employment is at will.  Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.

GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. GSD promotes diversity, equity, and inclusion in all candidate selections. GSD promotes diversity, equity, and inclusion in all candidate selections.


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