Mohammed Ismail Shareef

Mohammed Ismail Shareef has a diverse work experience spanning over several companies. Mohammed Ismail began their career at 24/7 Customer Pvt, Ltd as a Telesales Representative, making outbound sales calls for telecom and ISP services.

Mohammed Ismail then joined Dell as a Sales Consultant where they dealt with consumer and corporate customers, specializing in laptops, desktops, servers, and other hardware and software products.

After that, Mohammed joined ADP, initially working as an Input Specialist responsible for payroll processing and training clients on payroll applications. Mohammed Ismail then became a Quality Analyst and Training Lead, ensuring accuracy and timeliness in payroll processing. Later, they served as an Operations Team Lead, overseeing daily activities and process workflows. Finally, they held the role of Assistant Manager, leading a multi-functional team and driving business transformation initiatives.

Most recently, Mohammed worked at Global University Systems as an Operations Manager, where they executed business operations and drove improvements. Mohammed Ismail then progressed to the role of Senior Manager Operations, leading service delivery and accounts payable division. Currently, they are serving as the Head of Department Partnership, responsible for managing service delivery, partner reconciliation, loyalty programs, and B2B account management operations for 15 GUS IBD Institutions. Mohammed Ismail is also involved in reinventing GUS partner ecosystem programs through digital transformation and organizational change.

Throughout their career, Mohammed has demonstrated expertise in service delivery, team management, process improvement, and business transformation.

Mohammed Ismail Shareef's education history includes a Bachelor of Commerce (BCom) degree from AISCT, with a focus on Business/Commerce. Mohammed Ismail also obtained a certification in Arts & Commerce from the National Institute of Open Schooling. Prior to these, Mohammed Ismail Shareef attended St. Josephs Public School, although the degree name and field of study for this institution are unknown. In addition to their formal education, Mohammed Ismail Shareef has acquired several certifications, including Salesforce Certified Administrator (SCA) and Salesforce Certified Business Analyst (SCBA) from Salesforce, Six Sigma - Green Belt from Edureka, PCP - Payroll Compliance Practitioner from The Canadian Payroll Association, MDP - Manager Development Program, FLLEP - Leadership Excellence Program, and Train The Trainer from ADP. The obtained months and years for these certifications range from 2015 to 2023.