Michelle Duncan

Michelle Duncan is an experienced professional with a strong background in client services and operations management. Currently serving as Client Services Supervisor at GlobalConnect® since March 2022, Michelle previously held the position of Director of Operations at Turning Point 180 from April 2014 to May 2022. Additional experience includes managing a call center at Standard Tools and Equipment Co. and supporting operations at Citi, where significant responsibilities included coaching and developing large teams. Early career experience includes serving as Teller Manager at Wachovia Bank. Michelle holds a Master of Business Administration in Digital Entrepreneurship and a Bachelor's Degree in Business Administration Management from Strayer University, as well as an Associate's degree in Business Administration Management from National College.