Marfeek A.

Marfeek A. has a strong background in IT support and desktop engineering. They started their career in 2015 at NCS Group, where they worked as a Desktop Engineer, providing IT support for school computers and servers. They then joined HCL Infosystems Ltd. in 2017 as a Desktop Engineer, where they continued to provide IT support and troubleshoot computers. In 2018, they joined HomeAway (now Vrbo) as an Information Technology Support Analyst, where they handled various tasks such as configuring servers and computers, troubleshooting, and assisting users. In 2020, they joined Neurones IT Asia as an End User Engineer, specializing in IT support and the configuration of servers and computers. Currently, Marfeek works at G-P/Globalization Partners as a Senior IT Helpdesk Support, leveraging their expertise in IT support to assist the organization.

Marfeek A. attended Kaplan International Pathways from 2015 to 2016, where they studied Information Technology. Marfeek has obtained numerous certifications throughout their career, including certifications in Google Drive Essential Training, IT Service Management Foundations, Learning Google Workspace Administration, Learning ITIL, Learning PC Maintenance and Performance, Modernizing the Service Desk, ServiceNow: Basic Administration, Windows 11 for IT Pros First Look: Supporting Users, IT Service Management Foundations: Problem Management, Intro to Service Management with ITIL 4, ITIL Foundation 4 First Look, Learning PowerShell, SharePoint 2019 Essential Training: The Basics, Introduction to Virtualization, CCNA Exploration: Network fundamentals, Adobe Dreamweaver CS5.5, and Adobe Photoshop CS5. Marfeek A. also has certifications in Music Groove Maker and Macromedia Dreamweaver MX.