Osmar Pernett Amador

Osmar Pernett Amador has a diverse work experience in the customer service and management field. Osmar is currently working at G-P/Globalization Partners as a Customer Success Manager, starting in March 2023. Prior to this role, they served as an Account Manager at the same company from May 2022 to March 2023.

Before joining G-P/Globalization Partners, Osmar worked at Center Source, Inc. as an Operations Manager from May 2021 to May 2022. In this role, they led and trained a group of Team Managers, managed the program and client relations, and created action plans to improve and maintain account performance.

Earlier in their career, Osmar worked at Sutherland for a substantial period. Osmar held the role of Senior Manager from March 2019 to May 2021. Similar to their role at Center Source, Inc., Osmar led and developed a group of Team Managers, managed the program and client relations, and created coaching plans and action plans to enhance efficiency and financial performance. Before becoming a Senior Manager, they served as a Team Manager from October 2014 to March 2019, where they led a team of agents focused on sales, customer service, and collections. Osmar's career at Sutherland began as a Customer Services and Sales Associate from April 2013 to October 2014.

Overall, Osmar Pernett Amador has demonstrated their ability to excel in customer service, sales, and management roles throughout their career.

Osmar Pernett Amador pursued their education in the field of Finance and International Business from 2007 to 2017 at Universidad Autónoma del Caribe. Osmar obtained a degree known as "Profesional en Negocios y Finanzas Internacionales" from the university's Faculty of Finance.