Taylor Armstrong

Director of CX Operations at GlossGenius

Taylor Armstrong has a diverse background in various roles and industries. From 2011 to 2021, Taylor held positions at multiple companies, including GlossGenius, RangeMe, Liftopia, LightWay Media Solutions, Providence Biltmore, and Boston Business Concepts.

In their most recent role as the Director of CX Operations at GlossGenius starting in September 2021, Taylor is responsible for overseeing customer experience operations.

Prior to that, Taylor worked at RangeMe from 2016 to 2021, where they held multiple roles. As the Director of Support and Business Operations from 2021 until September of that year, Taylor managed support and business operations. From 2018 to 2021, they served as the Manager of Support and Operations, taking charge of support and operational management. Before that, as the Support Operations Lead from 2016 to 2018, Taylor played a key role in support operations. Additionally, they started at RangeMe in 2016 as a Customer Success Specialist.

Furthermore, Taylor has experience at Liftopia, Inc., where they worked as a Customer Support Lead from September 2015 to June 2016.

In 2013, Taylor worked as a Business Analyst at LightWay Media Solutions, Inc. From 2012 to 2014, they held the position of Receptionist & Administrative Assistant at Providence Biltmore.

Lastly, Taylor began their career as a Verizon Sales Representative at Boston Business Concepts in June 2011, where they worked until September 2011.

Taylor Armstrong attended Bryant University, where they pursued a Bachelor of Science in Business Administration. Their field of study included Business, Marketing, and Communication. No information is available regarding the start and end years of their education.

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Previous companies

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Timeline

  • Director of CX Operations

    September, 2021 - present