Jordan Cousins

Jordan Cousins is an experienced leader in customer experience operations with a strong background in various industries. Currently serving as the Director of CX Operations at Who Gives A Crap since June 2019, Jordan has been integral to the company's commitment to sustainable products and social impact. Prior to this role, Jordan spent three years at Deliveroo, holding multiple positions including Head of Shared Services for Australia and Singapore. Jordan's earlier experience at Catch Group involved overseeing customer service teams and operations, contributing to the company’s innovative approach in the e-Commerce sector. Jordan began the professional journey at Hillvue Commercial, managing warehousing, logistics, and sales support functions.