Roselyn Bassey

Customer Relations Officer at Glover

Roselyn Bassey has a diverse work experience. Roselyn started their career as an Assistant Bursar at Redeemer's Nursery & Primary School from 2010 to 2011. In 2012, they worked as an Executive Assistant at Velkro Agency for six months. From 2015 to 2015, they worked as a Sales Representative at LOL Clothing store.

Roselyn joined Wanneka Global in 2016 and held multiple roles during their tenure. From 2016 to 2021, they worked as a Marketing Content Manager, where they created content for social media platforms and organized photoshoots. Roselyn also worked as a Customer Resolutions/Complaints Personnel, resolving customer inquiries and escalating issues when necessary. Roselyn served as a Personal Assistant as well.

In 2016, they joined Hair By Wanneka as an Executive Assistant, supporting the CEO and assisting with general tasks for over 50 individuals. From 2021 to 2021, they represented Hair by Wanneka as a Brand Representative in Accra, Ghana.

Most recently, they joined Glover in 2022 as a Customer Relations Officer. Their responsibilities include resolving complaints, handling queries through multiple channels, and assisting customers with requests related to products and services.

Roselyn Bassey attended the University of Uyo from 2012 to 2016, where they earned a Bachelor's degree in Accounting. In addition to their formal education, they obtained several certifications. In June 2023, they completed the "Administrative Professional Foundations" certification from LinkedIn and also obtained the "Communication Foundations" certification from the same platform. Additionally, in January 2023, they achieved a score of 75/100 (C2 Proficient) on the EF SET English Certificate, which was administered by the EF Standard English Test (EF SET).

Links

Timeline

  • Customer Relations Officer

    March, 2022 - present