Irais E. is an experienced customer care and sales professional with a background in hospitality, event planning, and retail. Currently serving as a Customer Care Specialist at Go Global Travel since August 2022, Irais E. effectively addresses client and supplier inquiries related to reservations while ensuring high-quality customer service. Previous roles include Customer Care Advisor at IBEA Events & Weddings, Group CEO at MSC Cruises, and Fine Jewelry Specialist at Harding Retail. Irais E. has also held positions within luxury retail, event planning, and public relations, accumulating extensive knowledge in managing client relationships, overseeing operations, and providing exceptional service in tourism and wedding sectors. Irais E. holds degrees in Hospitality Management and Event Planning and has obtained certifications in wedding planning, including specialized instruction in organizing Hindu weddings.
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