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Nisha Nageswaran

Customer Success Manager III at GoCardless

Nisha Nageswaran has a diverse work experience spanning multiple industries and roles. Nisha is currently a Customer Success Manager III at GoCardless, where they manage a portfolio of Enterprise & Mid Market customers and collaborates with various teams to drive growth and deliver value. Prior to that, they worked as a Senior Customer Success Manager and a Customer Success Manager at OwnBackup. In these roles, they demonstrated their expertise in customer-facing positions within the SaaS industry. Before that, Nisha was a Project Management Officer - Implementation at Omni Software Solutions, where they played a key role in project implementation. Nisha also gained experience as a Business Manager at Post Office Ltd. Nisha's earliest work experience includes their role as a Project Manager at Jaibalaji movie makers, where they oversaw the entire film production process. Nisha started their career as a Hedge fund administrator OTC Derivatives Support at Globeop financial services, where they focused on monitoring hedge funds and providing derivatives support to clients.

Nisha Nageswaran obtained a Bachelor's degree in Accounting and Finance from London Metropolitan University, attending from 2000 to 2003. In addition to their degree, they have acquired various certifications and additional training in fields such as customer success management, Agile project management, consulting, finance, and project management. Notable certifications include being a Certified Customer Success Manager (CCSM) at multiple levels from SuccessHACKER and completing courses in Scrum, AgilePM, and business analysis. Nisha has also taken courses in Excel, client management, and budgeting.

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