Alicia Daugherty, MBA, PCC

Alicia Daugherty, MBA, PCC has a diverse and extensive work experience spanning several industries. In 1987, they began their career at Exelon, where they held various roles, including Director of Operations, overseeing project management and customer services. Alicia then moved to PJM Interconnection in 2004, where they managed compliance programs and member relations.

In 2007, Alicia joined Comcast and took on roles of increasing responsibility. Alicia served as Vice President of Technical Operations, Area Operations, and Regional Project Management Office, leading cross-functional initiatives and new product deployments. Alicia also held the position of Vice President of Customer Experience Strategy & Execution, where they ensured the execution of improved processes and tools to enhance the customer experience. In their final role at Comcast, they served as Vice President of the Consumer Experience Transformation Office, driving the transformation of the customer experience.

Building on their executive experience, Alicia transitioned to the field of coaching. In 2020, they founded Alicia Daugherty Coaching, LLC, a leadership and executive coaching practice focused on helping leaders improve their effectiveness and achieve professional and personal fulfillment. Alicia also worked as an Executive Coach at AIIR Consulting in 2021, supporting leaders in navigating change and unlocking their leadership potential.

In 2021, Alicia co-founded F.I.N.D., a company focused on frame, imagine, and navigate. Alicia joined SkillCycle in 2022 as a Leadership & Executive Coach. Additionally, they became a Core Group Guide at Chief, a private network for senior women leaders, where they facilitated peer groups and provided executive coaching.

Overall, Alicia Daugherty brings a wealth of executive experience and coaching expertise to help leaders succeed and achieve their goals.

Alicia Daugherty, MBA, PCC has a strong educational background with a focus on business and engineering. Alicia earned their Bachelor's degree in Electrical Engineering from the University of Delaware, graduating in 1984. Alicia went on to pursue further education and obtained their MBA from Villanova University between 1986 and 1992, specializing in the field of Business.

In addition to their formal education, Alicia has acquired several certifications to enhance their professional skills and expertise. Alicia became a Certified Professional Co-Active Coach (CPCC) from the Co-Active Training Institute in 2020. Alicia also holds the professional designation of Professional Certified Coach (PCC) from the International Coaching Federation, obtained in March 2022.

Furthermore, Alicia has obtained various certifications and distinctions in areas such as team effectiveness, leadership development, coaching mindset, and diagnostic assessments. Alicia is an AIIR Team Effectiveness Survey (TES) certified practitioner from AIIR Consulting. Alicia is also a Betsy Magness Leadership Institute Fellow, awarded by the Women in Cable Telecommunications organization. Additionally, they have completed the Cable Executive Management Program from Harvard Business School Executive Education.

Moreover, Alicia holds certifications as a Coaching Mindset Index Certified Practitioner from AIIR Consulting, as well as in the Deeper Signals Core Drivers Diagnostic from Deeper Signals. Alicia has also completed the Hogan Certification from Hogan Assessment Systems and has received training in ORSC (Organization and Relationship Systems Coaching) from CRR Global.

Overall, Alicia Daugherty has a diverse educational and certification history that demonstrates their commitment to continuous learning and professional development in the areas of business, coaching, leadership, and team effectiveness.