US

Umang Srivastava

Customer Success Lead at GoComet

Umang Srivastava has a diverse range of work experience in the field of customer success and operations. Umang started their career as an Operations Intern at Comet in April 2017 and worked there till August 2017. From December 2017 to December 2018, they served as a Customer Success Manager at GoComet. Following that, they held the position of Key Account Manager at GoComet from December 2018 to December 2021. Currently, Umang serves as the Customer Success Lead at GoComet, where their responsibilities include ensuring the long-term profitability of the company by planning out retention activities for the customers.

Umang Srivastava received their Master of Business Administration degree in Operations Management and Supervision from ITM Group of Institutions between 2016 and 2018. Prior to that, Umang attended St. Michael's Convent School, but no specific degree or field of study information was provided for this period.

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Timeline

  • Customer Success Lead

    March, 2021 - present

  • Key Account Manager

    December, 2018

  • Customer Success Manager

    December, 2017

  • Operations Intern

    April, 2017