Rudolph Beaton

Rudolph Beaton has a diverse work history that spans several industries. Rudolph started their career as a Volunteer Counselor at Camp Aldersgate, where they provided support and care for children with disabilities during the summer months.

From there, Rudolph joined Invisible Children Inc., initially serving as a Team Leader, Representative, and Assistant Regional Manager. Rudolph traveled across the country raising awareness about child soldiers in Africa and later transitioned to assisting and guiding over 100 clubs in fundraising efforts.

Rudolph then moved on to work at Resolve, where they played a key role in developing and maintaining a public database and crisis map that documented the activities of the Lord's Resistance Army. Rudolph organized meetings and presented the project to interested parties, ensuring the accuracy and integrity of the data.

After their time at Resolve, Rudolph returned to Invisible Children Inc. as a Crisis Tracker Project Developer. Rudolph continued their work on mapping the activities of the Lord's Resistance Army and gave final approval for the data represented on the Crisis Tracker.

Most recently, Rudolph has been employed at GoFundMe, starting as a Customer Happiness Agent and working their way up to Customer Happiness Lead. In this role, they manage a team of agents, oversees their performance, and is involved in the internalization of Zendesk and improving the brand reputation on review sites.

Overall, Rudolph Beaton has demonstrated expertise in crisis management, database development, team leadership, and customer service throughout their professional journey.

Rudolph Beaton obtained a Bachelor's degree in History from Hendrix College between 2005 and 2009. In addition to their degree, they obtained certifications as a Zendesk Support Administrator in July 2020 and as a Zendesk Support Administrator Expert I in September 2022 from Zendesk.