Seraph Chung

Account Manager at Gogolook

Seraph Chung has a diverse range of work experience in the technology industry. They started their career as a Game Planner at USERJOY Technology Co., Ltd in 2010, where they focused on MMORPG localization and operation for the Japan market. After that, they worked as a Senior Specialist at Rock Mobile Corp from 2011 to 2013, where they primarily focused on mobile app planning.

In 2013, Seraph joined Gogolook Co., Ltd as a Lead Specialist and later transitioned to become a Lead Product Manager. During their tenure at Gogolook, they led a team focused on driving continuous growth in advertisement revenue for the Whoscall app. Their efforts contributed to sustaining annual revenue growth, with an estimated revenue of twice that of the previous year. They achieved a cumulative revenue growth of over 300% with a CAGR of over 40% during their four-year tenure.

In 2013, while still working at Gogolook, Seraph also worked as a Lead Specialist at 冰捷科技有限公司.

From 2016 to 2017, Seraph worked at KKBOX Inc. where they held multiple positions including Senior Specialist, Project Manager, and Product Manager. They were responsible for the development and maintenance of KDDI's streaming music service "Uta Pass". They introduced various features and integrated another music service, achieving significant milestones during their time at KKBOX.

Lastly, from 2018 to 2019, Seraph worked as a Senior Product Manager at KKStream Limited. Here, they primarily focused on outsourcing streaming music service businesses for KDDI and Lawson, two leading cooperations in Japan. They also served as an internal expert for data/metrics, engaging with cross-functional teams to promote data-driven decision-making and knowledge sharing.

Overall, Seraph Chung has demonstrated a strong track record of driving growth and successfully managing product development in the technology industry.

Seraph Chung obtained a Bachelor's degree in the Department of Japanese Language and Literature from Chinese Culture University. This degree was earned between the years 1999 and 2002. Additionally, Seraph Chung received certifications including Toeic 850 from ETS Global B.V. in February 2018 and JLPT N1 from The Japan Foundation in February 2004.

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Previous companies

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Timeline

  • Account Manager

    January 1, 2024 - present

  • Lead Product Manager

    July, 2019