Brittany Dykes

Brittany Dykes has extensive experience in customer success management and project management. Brittany currently works at GoGuardian as a Senior Customer Success Manager - Strategic, responsible for managing large clients and ensuring their success with various products. Prior to this role, they served as a Strategic Customer Success Manager at GoGuardian, focusing on implementation, growth, and success with the company's products. Before joining GoGuardian, Brittany worked at Pear Deck as an Enterprise and Strategic Customer Success Manager and later as a Customer Success Manager. Brittany also has experience in customer success and communications management at Colosseum Group and as an Account Manager/Talent Coordinator at INNO. Additionally, they worked as a Project Manager at Liberty Bank & Trust Co and as a Customer Success Manager at Join Acrew. Earlier in their career, they served as a Marketing Development Representative at Levelset.

Brittany Dykes completed their Bachelor's degree in Cell/Cellular and Molecular Biology from Tulane University, where they studied from 2013 to 2016. Prior to that, they attended the University of Southern California in 2012 and 2013, focusing on Drama and Dramatics/Theatre Arts, although they did not obtain a degree in that field.

In addition to their formal education, Brittany has obtained several certifications. In 2023, they achieved the Adobe Creative Educator Level 1 and Level 2 certifications from Adobe. Brittany also earned the CS SaaSy Certification from SaaSy Sales Leadership in December 2022. Moreover, they completed the "Telling Stories with Data" course from LinkedIn in July 2022, as well as the "Google Sheets Essential Training" course in October 2021, also from LinkedIn.