Valerie Utnick

Valerie Utnick has extensive experience in customer success and operations roles. Valerie is currently the Director of Customer Success at GoGuardian. Previously, they worked at 3P Learning, where they held the positions of Global Customer Experience and Operations Director and Director of Customer Success, USA. In these roles, Valerie led strategic initiatives to enhance the customer experience, analyzed data to drive actions and identify trends, and implemented retention and expansion strategies.

Before joining 3P Learning, Valerie served as the Technology Coordinator at Ridgewood Public Schools, where they successfully implemented educational web-based and software programs. Valerie also worked as a Continuing Education Technology Instructor at Ridgewood Community School. Additionally, Valerie has experience as a Mathematics Enrichment Teacher at Marion P. Thomas Charter School, where they designed and implemented mathematics lessons and intervention plans.

Valerie began their career in education as an Elementary Mathematics Teacher and Grade Level Coordinator at the Hawaii State Department of Education. In these roles, they designed and implemented mathematics lessons, collaborated on curriculum development, and created assessments.

Overall, Valerie Utnick has a diverse background in customer success, operations, technology coordination, and education.

Valerie Utnick obtained their Bachelor of Science (B.S.) degree in Elementary Education and Teaching from the University of Delaware, where they attended from 2002 to 2006. Subsequently, they pursued a Master of Education (M.Ed.) degree in Mathematics from William Paterson University of New Jersey, completing their studies from 2007 to 2012.