Zachary Harris

Zachary Harris has extensive work experience in quality assurance and management roles. Zachary started their career at Abercrombie & Fitch as an Assistant Store Manager and later joined Broadview Security as a Security Sales Consultant. Zachary then worked at Windstream as a Customer Care Specialist before joining MetLife as a Senior Customer Service Consultant. In 2016, they joined GoHealth as a Sales Lead, and over the years, they were promoted to various roles including Agent Performance Consultant, Sales Team Lead, Quality Assurance Team Manager, Quality Assurance Program Manager, and finally, Director of Quality Assurance. Zachary's responsibilities in their current role include leading a team for quality control, compliance reporting, and adherence to guidelines for telephonic Medicare Advantage enrollments. Zachary utilizes analytic software for data analysis and reporting, conducts training sessions, and drives accountability.

Zachary Harris obtained a Bachelor of Science (B.S.) degree in Political Science and Criminal Justice from Appalachian State University. Zachary also holds a certification in Health Insurance from GoHealth, obtained in 2016.