Brenda Delfin

Brenda Delfin's work experience includes a role as a Senior Analyst, People & Culture at GOJA starting in May 2023. Prior to that, they worked as a People & Culture Analyst at GOJA from February 2021 to April 2023, where they acted as a consulting partner to the business, supported the VP of HR in creating a Service Level Agreement, and provided guidance to hiring managers.

Before joining GOJA, Brenda was a Customer Service Specialist at GOJA from December 2019 to February 2021. In this role, they identified and assessed customer needs, built relationships with customer accounts, and provided accurate information.

In 2019, Brenda worked as a Marketing Assistant Intern at Atenerva for a few months.

Earlier in their career, Brenda worked at Banco Bisa S.A. starting in September 2013. Brenda held various roles at the company, including Back Office Supervisor from December 2017 to January 2018, Customer Service Supervisor from August 2017 to December 2017, Customer Services Agent from June 2015 to August 2017, and Cashier from September 2013 to June 2015.

Brenda Delfin's education history includes several degrees and certifications.

In 2008 to 2013, they attended Universidad Privada Boliviana and obtained a Bachelor of Business Administration (BBA) degree with a focus on Business Administration and Management.

In 2018 to 2019, they pursued further education at the Canary Islands Business School by MBA, where they earned a Master's degree in Talent and Human Resources Management.

In 2021, Brenda enrolled in the IMF Smart Education and Universidad Nebrija, both offering a Master's degree in Digitalization of Human Resources: HR & People Analytics. Their field of study was Human Resources Development.

In addition to their academic qualifications, Brenda also obtained certifications. In January 2021, they received the Hootsuite Platform Certification and the Social Marketing Certification from Hootsuite.