Rabijit Dey

Rabijit Dey has a diverse work experience in various roles. Rabijit started their career at Concentrix in 2017 as an Operations Representative in India. In 2018, they joined eRevMax as a Software Support Specialist, providing global support.

In 2020, Rabijit became a Customer Success Manager at Hubilo, where they focused on the post-sales life cycle of clients using the platform for virtual/hybrid events. Rabijit played a key role in onboarding, training, product adoption, and enhancement requests. Additionally, they were responsible for building and scaling the Customer Success Engineer team from scratch.

Following their success at Hubilo, Rabijit joined Zuddl in 2022 as a Customer Success Manager. In this role, they fostered long-term relationships with new customers, ensuring product adoption and advocating for the customer within the company. Rabijit also focused on driving customer value and identifying potential areas of churn or dissatisfaction.

Most recently, Rabijit joined Goldcast in 2023 as an Implementation Specialist. Specific details about this role are not provided, but it can be inferred that they are responsible for implementing Goldcast's products or services for clients.

Rabijit Dey completed their Bachelor of Technology (BTech) degree in Electrical and Electronics Engineering from Maulana Abul Kalam Azad University of Technology, West Bengal (formerly WBUT) from 2018 to 2021. Prior to that, from 2012 to 2015, they attended Calcutta Institute of Technology and studied Electrical Engineering.

In addition to their formal education, Rabijit Dey has received various certifications to enhance their skills and knowledge. These certifications include "Certification in Product Management" from Skill Nation obtained in April 2022, "Avoiding Common Pitfalls in Customer Success Management," "Improving Your Leadership Communications," "Strategic Thinking," "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," "Key Account Management," "Leading a Customer Service Team," "Leading a Customer-Centric Culture," "Sales: Customer Success," "Strategic Planning Foundations," and "Onboarding and Adoption Best Practices for Customer Success Management" obtained from LinkedIn in 2021 and 2020. Rabijit also holds a "Certificate in Hospitality & Tourism Management" from Florida Atlantic University obtained in May 2020 and "Corporate & Strategic Communication Skills" certification from Udemy obtained in April 2020. Moreover, they have a "Service Hub Software Certified" certification from HubSpot obtained in November 2020.

Based on the provided information, it is clear that Rabijit Dey has a solid educational background in engineering and has actively pursued additional certifications to further develop their skills in areas such as product management, customer success management, leadership communications, strategic thinking, and hospitality and tourism management.