Domitila Almanza

Domitila Almanza currently serves as an Assistant Manager and Bilingual Web Support Supervisor at Golden Customer Care since February 2014, overseeing a team of 20 web support agents and driving customer service initiatives. Previous roles include Customer Service Team Lead at Golden Customer Care, where collaboration with management to enhance the customer experience and mentoring of agents were key responsibilities. Additionally, Domitila has experience as a Realtor at Harcourts Beverly Hills and as a Real Estate Agent with SHE IS HOPE REALTY. Early career experience includes a Sales Associate position at Macy's, focusing on exceptional customer service and sales goals. Domitila holds a Bachelor's Degree in Marketing from California State University, Northridge and studied at Los Angeles Valley College.