Phuong (Annie) Phan has extensive experience in project management and guest engagement, currently serving as Team Lead for Guest Engagement at Olo since March 2020, where responsibilities have evolved from Technical Specialist roles. Prior experience includes project coordination at Brown and Caldwell, enhancing efficiency in resource management, as well as leading multiple projects at Western Union Speedpay, where project scoping and client communication were key. A background in recruitment analysis at Prometric and membership management at the Maryland Optometric Association showcases strong organizational and administrative skills. Education includes a Bachelor of Science degree in Business Administration from Towson University.
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