David O'Brien-Davis has over 20 years of experience in customer service and telecommunications. David is currently working as a Business Services Representative at GoNetspeed since October 2022. Prior to this, David worked at Frontier Communications for over 10 years as a Special Account Representative, handling local service accounts.
Before that, they worked at ACC Business as a Network Maintenance Consultant from July 2009 to June 2011. In this role, they interacted with IT professionals, logged repair tickets, and provided updates on network service issues.
David also worked at Comcast for a total of 10 years. From 2005 to 2009, they were a Provisioning Technician, responsible for handling commercial voice over Internet telephony installations and managing feature changes and service disconnections. Additionally, from 2001 to 2005, they worked as an HSI (High-Speed Internet) Customer Account Executive, troubleshooting internet connectivity issues for residential broadband customers and assisting with billing procedures.
Prior to their time at Comcast, David worked at Echostar Communications as a Customer Service Representative, where they troubleshooted satellite television equipment and issued return authorizations for equipment replacement. David also gained experience in the hospitality industry as a Reservations Sales Representative at Hilton Reservations Worldwide.
David O'Brien-Davis began their education at Mansfield University, where they studied Journalism and Public Speaking. David attended Mansfield University until 1996, when they presumably completed their studies. Prior to Mansfield University, they attended the Campbell-Savona Central School District from 1984 to 1996. Before that, they attended Corning Community College for the 1996-1997 academic year. Lastly, they attended Alfred State College - SUNY College of Technology for the 1997-1998 academic year. No specific degree or field of study was mentioned for their time at Alfred State College or Corning Community College.
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