Andrea Oliveros

Senior Customer Success Manager at Gong

Andrea Oliveros has a diverse work experience in various industries. Andrea began their career as a Marketing Intern at UniversalGiving in 2017, where they worked directly with the CEO and handled social media content and communication with partners. In 2018, they served as a Store Executive Intern at Target, where they demonstrated leadership skills and analyzed financials to drive sales and enhance customer experience. Andrea then joined California State University, Northridge as a Marketing Intern for CSUN Athletics, where they promoted sporting events and assisted with various tasks in the office.

In 2019, Andrea transitioned into the recruitment field, starting as an Associate Recruiter at Signature Consultants. Andrea demonstrated a deep understanding of the Information Technology industry and used various sourcing methods to find suitable candidates. Andrea then advanced to the role of Recruiter, where they coordinated client and candidate interactions and consistently exceeded recruitment metrics. Andrea also worked as a Technical Recruiter, recruiting, interviewing, and placing highly technical professionals.

In 2020, they joined Flockjay as a Tech Fellow, receiving high-impact sales training and empowering individuals from underrepresented communities to enter the tech industry. Their role focused on providing sales training and changing the technology landscape.

Currently, Andrea is working at Gong as a Sales Development Representative, where they began in January 2021 and quickly progressed to the role of Senior Sales Development Representative. Andrea is currently serving as a Customer Success Manager, utilizing their skills to ensure customer satisfaction and drive business growth.

Overall, Andrea Oliveros has demonstrated versatility and success in various roles, from marketing and recruitment to sales and customer success.

Andrea Oliveros earned a Bachelor of Science (BS) degree in Business Administration with a concentration in Marketing from California State University, Northridge. Andrea attended the university from 2015 to 2019.

In addition to their formal education, Andrea obtained several certifications to enhance their skills and knowledge. Andrea completed the SIA Certificate from Sales Impact Academy in August 2021. Prior to that, they acquired certifications in Learning Salesforce from Lynda.com in July 2019, and in Google Ads (AdWords) Essential Training and Google Analytics Essential Training, both from Lynda.com, in June 2019.

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