Kenny B.

Enterprise Customer Success Manager at Gong

Kenny B. has a diverse work experience spanning multiple industries. Kenny started their career at The Ritz-Carlton Hotel Company, where they worked as a Kitchen Staff and later became a Fine Dining Server. In 2015, they transitioned to the technology industry and joined AchieveIt as a Sales Development Representative.

In 2016, Kenny joined Pareto Solutions Group, Inc. as a Recruiter and was later promoted to Senior Technical Recruiter. In 2017, they moved to Professional Insight as an Account Manager.

Kenny's customer success career began in 2018 when they joined Terminus as a Customer Success Manager. Kenny was eventually promoted to Senior Customer Success Manager before leaving in 2021.

Currently, Kenny is employed at Gong as an Enterprise Customer Success Manager. Gong provides revenue intelligence platform services to numerous high-profile companies. Kenny's role involves capturing and understanding customer interactions to deliver valuable insights for revenue teams to make data-driven decisions.

Kenny B. holds a Bachelor of Science (BS) degree in Economics from Georgia College & State University. In addition to their degree, Kenny has obtained several certifications. In 2019, they completed the "Account-Based Marketing Foundations" course from LinkedIn. In 2018, they obtained the "Google Adwords Fundamentals" certification from Google. Most recently, in January 2020, Kenny obtained the "Mandated Reporters: Critical Links in Protecting Children in Georgia" certification from the National Association of Social Workers.

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