Melissa Chon

Technical Support Manager at Gong

Melissa Chon has a diverse work experience spanning multiple companies. Melissa began their career as an intern at 360 Payment Solutions in October 2013 and later became a Customer Service Specialist from January 2014 to April 2015. From April to October 2015, Melissa worked as a Sales Support Specialist at the same company.

In November 2015, Melissa joined LinkedIn as a Customer Advocate and held this position until July 2016. Melissa then briefly served as a Product Specialist - Team Lead from July to November 2016. From November 2016 to July 2017, Melissa worked as a Technical Escalations Specialist. Following this, they became an Enterprise Technical Specialist 2 from July 2017 to June 2018. Melissa's last role at LinkedIn was as a Technical Services Analyst from June 2018 to January 2021.

Melissa's most recent work experience is at Gong, where they initially joined as a Senior Technical Support Engineer in February 2021 and held this role until August 2022. Currently, they are working as a Technical Support Manager since August 2022.

Melissa Chon began their education at De Anza College from 2009 to 2011. During this time, they did not receive a degree and did not specialize in any specific field of study. Subsequently, Melissa attended San Jose State University from 2011 to 2013, where they obtained a Bachelor's degree in Business Administration and Management, with a focus in General Management.

Links

Timeline

  • Technical Support Manager

    August, 2022 - present

  • Senior Technical Support Engineer

    February, 2021

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