Melissa Lerner-Neama

Melissa Lerner-Neama has a diverse work experience in the beauty and customer service industry. Melissa started their career in 2005 at MAC Cosmetics, where they worked as a Product Specialist, Customer Service Representative, Sales Lead, and Makeup Artist until 2008. From 2010 to 2012, they worked at SpaceNK Apothecary as a Client Services representative and Lead Sales Generator. Melissa then pursued self-employment as a Makeup Artist from 2008 to 2020. During this period, they also worked as a Freelancer, brand ambassador, lead sales generator, and event coordinator for Tata Harper Skincare from 2012 to 2014. In 2016, they joined goop.com as a member of the Customer Experience team. Melissa started as a Customer Experience representative and progressed to become a Team Lead. Since February 2021, Melissa has taken on the role of Manager of Customer Experience and Beauty Concierge at goop.com.

Melissa Lerner-Neama earned a Bachelor's Degree in Communications and Media Studies from Queens College, where they studied from 2003 to 2005.