Jay Wong

Jay Wong currently serves as the Enterprise Customer Success Director at Gorgias, a position held since 2024. Prior to this role, Jay Wong demonstrated a progressive career at PriceSpider from 2018 to 2024, where responsibilities included Director of Customer Success, Director of Shoppable Commerce, Team Lead for Customer Success, and Senior Customer Success Manager. Relevant experience also includes serving as Director of Sales for Ecommerce in Canada and Regional Manager for Empire Electronics at Polaroid from 2017 to 2018. A tenure at eBay from 2012 to 2017 featured roles such as Senior Merchant Development Manager for strategic and enterprise accounts and Senior Category Manager. Earlier positions at Rakuten.com, Mosaic North America, IGN Entertainment, and Fanscape provided further expertise in category management, program management, web production, and online marketing. Jay Wong holds an MBA from USC Marshall School of Business and a BA in Political Science from UC Irvine.