Faustino Nunez

Faustino Nunez has extensive work experience in customer success and leadership roles in the education technology industry.

Faustino is currently working as the Vice President of Customer Success at GoSchoolBox, where they are responsible for using data insights to determine the most effective academic support programs for schools.

Prior to this, Faustino served as an Advisory Board Member at the Ed-tech Leadership Collective, where they helped high-potential employees develop the necessary leadership skills.

Faustino also held the position of Vice President of Customer Success at BookNook, where they successfully scaled the customer support teams and improved operations and profitability. Faustino also played a key role in transitioning the organization from a nascent startup to a rapidly growing company.

Before BookNook, Faustino worked as the Vice President of Customer Success at Learning Without Tears, where they led the creation of a new Customer Success organization and implemented the Customer 360 initiative, leading to improved customer retention and revenue acquisition.

Prior to that, Faustino served as the Vice President of Customer Success at Nearpod, where they developed and implemented a comprehensive customer success program that improved profitability and customer satisfaction.

In addition, Faustino worked as the Vice President of Customer Success at Remote-Learner, where they developed and implemented a customer success program that increased upsell/cross-sell revenue.

Faustino also held the role of Senior Director of Customer Success at Teaching Strategies, where they established a scalable customer success program and achieved significant revenue growth.

Faustino started their career at Blackboard, where they held various roles within Sales, Customer Support, and Services. Faustino consistently exceeded renewal rates and revenue targets, and played a key role in developing and implementing operational strategic initiatives.

Early in their career, Faustino worked as a Sales Representative at Pearson Education, where they successfully managed a sales territory and exceeded sales quotas.

Before their career in the education technology industry, Faustino worked as the Trade Sales Director at Gryphon House, Inc.

Overall, Faustino Nunez has demonstrated expertise in customer success, leadership, and driving revenue growth in the education technology sector.

Faustino Nunez's education history includes pursuing a BA in Political Science and a BA in Women's Studies at Florida International University. The specific start and end years for these degrees are not provided.