Claudy Sonly Daniel Pangkey

Claudy Sonly Daniel Pangkey is a skilled professional with extensive experience in data analysis and process improvement, currently serving as the System and Process Improvement Lead/Manager at GoTo Group since September 2019. Notable achievements include leading automation development for the Risk Services team's ticketing process, resulting in a 30% reduction in manual intervention, and managing data-related initiatives to support decision-making. Previous roles include positions at PT GTech Digital Asia and DQLab, where Claudy focused on big data processing and corporate training in data science. Claudy has also held various positions in marketing and quality assurance, demonstrating a strong background in analytical problem-solving and technical implementation. Educational qualifications include a Bachelor's Degree in Metallurgical Engineering from Institut Teknologi Bandung.