Eric Apodaca is a skilled IT professional with extensive experience in system administration, technical training, and cyber operations. Currently serving as a ServiceNow System Administrator at GovCIO since August 2022, Eric utilizes ITSM and ITOM, manages service portals, and provides Tier 2 and 3 support. Previous roles include Technical Trainer for the US Air Force Reserve, where Eric trained Cyber Systems Operations Airmen, and System Administrator positions at Huntington Ingalls Industries and General Dynamics Information Technology, providing IT support and cyber security services to government clients. Eric's military background includes significant roles as a Cyber Operations Planner and Operations Controller in the United States Air Force, earning multiple accolades for performance. Eric holds a Bachelor of Applied Science in Information Technology from the University of the Incarnate Word and an Associate's degree in Information Technology from the Community College of the Air Force.
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