Brandon Mathis has extensive work experience in various roles within the property management and sales and marketing industries. Brandon is currently working at Grace Hill as the Director of Account Management, where they oversee the management of accounts. Prior to this role, they served as a Senior Account Manager and an Account Manager at the same company.
Before joining Grace Hill, Brandon worked at Phillips Management Group, where they held positions such as the Director of Marketing & Training and the Director of Sales and Marketing and Conflict Resolution Specialist. In these roles, they were responsible for developing and implementing strategies to improve customer experience, resident retention, and revenue growth. Brandon also managed escalated customer conflicts, resulting in a decrease in customer complaints and positive relations with regulatory authorities.
Brandon's earlier work experience includes working at RentPath as an Account Executive, where they handled advertising sales and support for client organizations. Brandon also created and implemented a client relationship management tool. Prior to RentPath, they worked at HVM Management Company, Inc. as a Multi-Site Property Manager, managing two apartment communities and achieving occupancy and net operating income goals.
Brandon's career started at AIMCO, where they initially worked as a Leasing Consultant and was later promoted to the role of Property Manager. During their tenure, they gained experience in employee supervision, budget management, and day-to-day community operations.
Overall, Brandon Mathis has a strong background in account management, sales and marketing, customer service, and property management.
Brandon Mathis is currently an M.Ed. Candidate in Training and Development at North Carolina State University. Prior to this, they earned an M.A. in Conflict Studies and Dispute Resolution from the University of North Carolina at Greensboro from 2007 to 2010. Brandon also holds a B.A. in Communication Studies from the same institution, which they obtained from 1993 to 1998. In terms of additional certifications, Brandon obtained a certification in Measuring Learning Effectiveness from LinkedIn in November 2019. Brandon also received a Trainer Certification from the Piedmont Triad Apartment Association in November 2011 and a certification in the Transcend Method of Non-Violent Conflict Transformation from Transcend Peace University, led by Johan Galtung, Ph.D., in October 2008.
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December, 2022 - present