Sabrina Romano

Membership Program Manager (operations) at GradFin

Sabrina Romano has a diverse work experience spanning across various roles in the hospitality industry. Sabrina began their career as an intern at Penn State University Food Service and later worked at Walt Disney World Company in a hostess and cash handler role. Sabrina then interned at Starwood Hotels & Resorts Worldwide, Inc. in property operations and food and beverage. After that, they were a housekeeping supervisor at Kimpton Hotels and Restaurants.

Romano then joined Booking.com as a hotel coordinator, where they conducted rate and availability checks, assisted hotels with revenue management, and provided customer service. Sabrina further enhanced their revenue management skills at Kimpton Hotels & Restaurants as an area revenue analyst, working closely with ownership analysts and utilizing market intelligence reports.

Moving up the ranks, Romano became an area content and database specialist at Kimpton Hotels & Restaurants, where they created and maintained rate systems and audited distribution channels. Sabrina then served as a revenue analyst, responsible for preparing revenue reports and collaborating with the director of revenue management to implement proactive revenue management strategies resulting in RevPAR growth.

Their most recent role is as an operations assistant manager at GradFin, where they oversee operations-related activities. Overall, Romano has demonstrated their expertise in revenue management, operations management, and customer service throughout their career.

Sabrina Romano attended Penn State University from 2006 to 2011, where they obtained a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management.

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Timeline

  • Membership Program Manager (operations)

    August 1, 2022 - present

  • Operations Assistant Manager

    January, 2021