Jennifer Chan is a seasoned finance operations professional with extensive experience in managing cash, revenue, and billing operations across various technology companies. Currently serving as Senior Manager of Finance Operations at Grafana Labs since May 2024, Jennifer previously held the position of Manager of Cash & Revenue Operations at PayNearMe. Prior roles include Manager and Senior Analyst in Cloud Billing Operations at Elastic, along with billing and collections responsibilities at IntelePeer, where expertise in SIP Trunking services and security was demonstrated. Additional experience encompasses a Credit Analyst role at Samsung Electronics and an Operations Analyst position at Wells Fargo, focusing on regulatory compliance and issue resolution. Jennifer holds a Bachelor’s degree in Economics with a minor in Business from San Jose State University.
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