Mike McGowan is a seasoned Player Development Manager with extensive experience in the casino and hospitality industries, currently serving at Grand Falls Casino & Golf Resort® since June 2023. Previously, Mike held similar roles at Riverside Casino & Golf Resort® and Mystic Lake Casino Hotel, focusing on account development and guest relationship management. With a strategic leadership background from Hard Rock Hotel & Casino Sioux City and a strong foundation in customer service from earlier positions, Mike has effectively driven revenue growth and enhanced guest experiences across multiple properties. Mike also has experience in audit assurance with PwC, providing valuable insights into financial operations. A graduate from the University of Nebraska-Lincoln with a BSBA in Accounting, Mike brings a comprehensive skill set to player development initiatives.
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