Ana Martins has extensive experience in human resources, event management, and customer service within high-pressure environments. Currently serving as Human Resources & Schedule Manager at Great Events Group since May 2016, Ana manages event setups and ensures excellent service for events with up to 400 guests. Prior to this role, Ana worked at Starbucks from December 2013 to August 2018, initially as a Barista and then as a Shift Supervisor, where effective inventory management and customer relationship-building led to a 19% increase in sales. Earlier career experience includes a position as Estimator / Budget Engineer Assistant at AMEC, where Ana was responsible for creating technical proposals and engaging with suppliers. Ana holds a Bachelor’s degree in Civil Engineering, a Business Administration diploma in Supply Chain Management, and an Immigration Practitioner Diploma from CSIC E-Academy.
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