Ellen McHale

Ellen McHale is a skilled content designer currently employed at the Greater London Authority, focusing on content for the Mayor of London. Since August 2022, Ellen has also been contributing to BT as a content designer within an agile team, enhancing high-profile user journeys for the BT business website. Previously, Ellen served as a digital content designer for the British Red Cross, where user research was led to improve the donation pages. Ellen's experience further includes content production at the Royal Botanic Gardens, Kew, and various roles in communications and digital content development across organizations such as Citizens Advice and Alcohol Research UK. A Bachelor's degree in History and English was obtained from the University of Leeds, further supporting a robust skill set in content creation and design.