Surjit Dhanjal

Surjit Dhanjal, MCMI, serves as the IT Customer Services Manager at the Greater London Authority since October 2017, bringing extensive experience in IT service management. Previous roles include Team Leader for End User Computing at Thames Water, and IT Service Desk Manager at the Greater London Authority. Surjit has a strong background in managing service desk operations, leading technical support teams, and delivering customer service excellence across various sectors, including enterprise IT support at BlackBerry and financial services management at Bibby Financial Services. Educational qualifications include an Executive Diploma in Management from the Chartered Management Institute and a Higher National Diploma in Computer Studies from the University of Sunderland.