Brent Engel

Brent Engel has extensive experience in the training and development field, primarily within the restaurant industry. Brent has held various senior-level positions, including Director of Training and Customer Experience at Green District, Sr. Director of Training at Steak n Shake and Willy's Mexicana Grill, and Head of Training - Solar Division at Direct Energy. Throughout their career, Brent has implemented successful learning and development strategies, such as transitioning from paper-based to online learning, implementing competency-based platforms, and utilizing a blended approach to training. Brent has also focused on employee growth and retention through performance management and recognition programs. Additionally, Brent has experience in curriculum design and has provided training for restaurant managers and hourly employees. Overall, Brent Engel has a proven track record of effectively managing training programs and supporting organizational growth and success.

Brent Engel holds a Bachelor of Arts (BA) degree in Psychology from Gannon University. Brent also has a Master of Science (MS) degree in Social Psychology from the University of Pittsburgh. In addition to their formal education, Brent has obtained several certifications, including "Customer Experience (CX) Foundations" and "Customer Experience: Journey Mapping" from LinkedIn, as well as various certificates from Coursera in the areas of employee compensation management, employee performance management, and employee recruitment and onboarding.