Andrea Toledano

Senior Director Product Innovation And Customer Experience at Green Mountain Energy Company

Andrea Toledano has a diverse work experience spanning various roles and industries. Currently, they are a Senior Director of Product Innovation and Customer Experience at Green Mountain Energy Company since July 2022. Prior to this, they held the position of Director of Product Innovation at the same company starting in June 2014.

Before joining Green Mountain Energy, Andrea worked at NRG Energy as the Director of New Product Marketing and Integrated Marketing Communications from July 2012 to June 2014. Andrea also worked at Reliant Energy as an Integrated Marketing Communications Manager from June 2011 to June 2012.

Andrea's extensive marketing experience includes their roles at Direct Energy, where they worked as a Senior Marketing Manager from January 2006 to May 2011 and as a Marketing Manager from July 2003 to January 2006. In these positions, they developed and managed customer retention and winback-acquisition programs, conducted market research, and developed marketing strategies.

Andrea started their career as a Marketing Assistant at Magnaflowers, Inc. in April 1997.

Andrea also has experience in the chemical industry, having worked as a Contractor at ExxonMobil Chemical in June-August 2002 and as a Senior Editor/Researcher at ICIS from January 1998 to July 2001. At ICIS, they produced reports on market influences and conditions in the chemical industry, conducted research and analysis, and contributed to sales growth through product segmentation and extension.

Overall, Andrea Toledano's work experience demonstrates their expertise in marketing, product innovation, customer experience, and market research in various industries.

Andrea Toledano completed their Bachelor of Arts degree in Business Administration from the Universidad de Los Andes from 1992 to 1997. During their undergraduate studies, they also participated in an exchange program at Bucknell University in 1995-1996. Later, they pursued their MBA from Rice Business - Jones Graduate School of Business between the years 2001 and 2003.

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