Carly Stevens

Carly Stevens has extensive experience in customer support and management roles. Carly currently serves as the Senior Manager of Customer Support at Greenhouse Software, a position they have held since August 2021. Prior to this, they worked as a Customer Support Manager at Greenhouse Software from August 2019 to August 2021.

Before joining Greenhouse Software, Carly worked as a Customer Support Manager at Bluprint from July 2018 to August 2019. In this role, they were responsible for strategy, employee career growth, and engagement with the crafting community. Carly improved the training program, implemented new tools, and enhanced the success of the team.

Carly's earlier experience includes working at Craftsy, starting as a Lead Senior Customer Service Associate in January 2014 and ending in January 2017. Carly was responsible for providing support through various channels and representing Craftsy at industry events. Carly also worked as a Customer Support Supervisor, directly managing seven associates and handling the training and onboarding of new hires within the Customer Support team. Additionally, they held the position of Customer Service Manager at Craftsy from March 2018 to July 2018.

Carly's career began as a Lead Receptionist at All States Cremation, where they worked from March 2013 to December 2013.

Throughout their career, Carly has consistently demonstrated strong leadership skills, a commitment to customer satisfaction, and a focus on improving support processes.

Carly Stevens completed their education history with a Bachelor's degree in Hospitality Management and a minor in Business from Colorado State University. Carly attended the university from 2008 to 2012. Prior to that, Carly attended Golden High School from 2004 to 2008, although the information does not specify if they obtained a degree or studied a particular field. Additionally, Carly obtained the "Coaching for Excellence" certification from Duke Corporate Education in September 2022.