LM

Lisa Marquez

Customer Success Director at Greenhouse

Lisa Marquez has a diverse work experience spanning multiple roles and industries. Lisa is currently a Customer Success Director at Greenhouse Software since March 2022, where they oversee customer success efforts. Prior to this, Lisa worked as a Senior Mid-Market Customer Success Manager at Greenhouse Software from October 2020 to March 2022. Lisa also held the position of Mid-Market Customer Success Manager at the same company from April 2019 to October 2020. Before joining Greenhouse Software, Lisa worked at FRONTSTEPS as an Enterprise Customer Success Manager from April 2018 to April 2019. Lisa's longest tenure was at Plum Voice, where they worked for eight years. During their time at Plum Voice, they held various positions including Enterprise Customer Success Manager, Assistant Client Success Manager, and Marketing Manager and Account Consultant. In these roles, Lisa demonstrated strong relationship-building skills and consistently achieved sales targets. Lisa excelled at providing customer support and training, identifying and pursuing upsell opportunities, and addressing client concerns promptly. Lisa also has experience in media planning and buying as a Media Planner & Buyer at Media Strategies & Research from July 2007 to February 2010. Lisa started their career as a Client Service Liaison at the National Institute of Trial Advocacy from May 2006 to July 2007. Throughout their career, Lisa has developed strong communication and collaboration skills, building partnerships with key personnel across different departments to meet and exceed customer expectations.

Lisa Marquez earned their Bachelor of Arts (B.A.) degree in International Affairs and Political Science from the University of Colorado Boulder. Lisa attended the university from 2002 to 2007. In 2004, they also participated in a Study Abroad program at Vrije Universiteit Brussel, although it is unclear whether they earned a degree from this institution.

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