RO

Rick O'Connor

Customer Success Director at Greenhouse

Rick O'Connor has a diverse work experience spanning multiple industries and roles. Rick is currently working at Greenhouse Software, where they have held the position of Senior Customer Success Manager since May 2022. Prior to this role, they served as a Customer Success Manager II, Mid-Market from June 2021 to May 2022.

Before joining Greenhouse Software, Rick worked at Major, Lindsey & Africa as a Director from September 2019 to June 2021.

Rick also has experience at Axiom, where they held various positions including Manager, Lawyer Programs from February 2018 to September 2019, Lawyer Talent Associate from January 2015 to February 2018, and Senior Paralegal from July 2014 to December 2014.

Rick has also worked as a Consultant at the Central and Eastern European Initiative for International Criminal Law and Human Rights from June 2015 to June 2016.

In addition, they have worked as an English Teacher at Inlingua from November 2012 to May 2013, and at Global English Academy from March 2011 to March 2012.

Overall, Rick O'Connor has a strong background in customer success, legal operations, and teaching English.

Rick O'Connor has a diverse education history. Rick began their academic journey at the University of Galway, where they pursued a Bachelor of Arts (B.A.) degree in History and Classical Civilization from 2006 to 2009. Following this, they attended the University College Dublin from 2009 to 2010, earning a Master of Arts (M.A.) in International Relations and Affairs.

In 2013, Rick pursued further education at the University of Galway, obtaining a Master of Laws (LL.M) degree in Peace Operations, Humanitarian Law, and Conflict. Additionally, they acquired a Certificate in English Language Teaching to Adults from the International House Frankfurt - Academia Suárez KG in October 2012.

Rick continued to enhance their knowledge and skills through additional certifications. In May 2016, they completed the "International Humanitarian Law: A Primer for Professionals" program at the International Committee of the Red Cross - ICRC. These educational achievements reflect Rick O'Connor's commitment to gaining expertise in various fields, including international relations, law, and language teaching.

Links

Timeline

  • Customer Success Director

    July 1, 2024 - present

  • Senior Customer Success Manager

    May, 2022

  • Customer Success Manager II Mid Market

    June, 2021