Rory Fitzpatrick

Rory Fitzpatrick has a diverse work experience in the customer success field. Rory started their career in 2011 as a volunteer at Special Olympics Ireland. Rory then worked at Salesforce as a Success Agent from 2011 to 2013. Rory joined Clio - Cloud-Based Legal Technology in 2013 and held the position of Customer Success Manager, EMEA until 2018. In this role, they were responsible for onboarding new customers, managing post-sale activities, and maintaining customer satisfaction. After that, Rory worked at Asana as a Customer Success Manager from 2019 to 2020. Currently, they are employed at Greenhouse Software, where they have held various roles including Senior Customer Success Manager - Enterprise and Customer Success Director, Enterprise. In their current role as Team Manager of Customer Success, Mid-Market, Rory provides strategic direction to clients, demonstrates thought leadership, and acts as a trusted advisor.

Rory Fitzpatrick's education history begins in the year 2002 when they attended Portmarnock Community School for secondary education. Rory studied subjects such as Irish, Geography, Business Studies, Mathematics, English, French, and Biology. Rory completed their secondary education in 2007.

In 2007, Rory enrolled at the Institute of Education where they studied subjects like Irish, Geography, Business Studies, Mathematics, English, French, and Biology for a year.

After that, from 2008 to 2009, Rory attended Senior College Dun Laoghaire, where they pursued an A+ Certification in PC Maintenance.

In the academic year of 2009 to 2010, Rory attended New Horizons and obtained a CCNA (Cisco Certified Network Associate) degree in Networking.

In addition to their educational background, Rory has obtained certifications such as A+ from CompTIA, and Certifications in Salesforce including Certified Administrator (201), Certified Advanced Administrator (211), and Force.com Developer (401). The specific dates of when they earned these certifications are not provided.