Melissa Langlois

Melissa Langlois is a Senior Benefits Analyst with experience in various roles such as Operations Manager, Solutions Analyst, and Lead Solutions Analyst. Melissa has worked with companies like GreenShield, SEB Administrative Services Inc., LifeWorks, Morneau Shepell, and Banque Laurentienne. Melissa has expertise in defining business solutions, updating technical specifications, data analysis, overseeing test plans, and defect resolution. Melissa has also handled customer service, payroll validation, benefits administration, and testing post-implementation. Melissa's background includes positions as a Collections Specialist and an Accounts Receivable Specialist as well.