Sharae Matteu has a diverse work experience spanning from 2006 to 2022. Sharae started their career as a CEO and Massage Therapist at Healing Triangle, Inc from 2006 to 2014. From 2014 to 2015, they worked as an Enrollment Manager at Charter Schools USA, where they were responsible for student enrollment and maintaining positive relationships with stakeholders. Sharae then joined Predictive Results as a SaaS National Account Manager from 2015 to 2017, where they handled employees, developed scripts for cold calling, and managed client relationships. At The Predictive Index, they worked as a Remote SaaS Global Client Success Manager from 2017 to 2018, focusing on customer relationships and coordinating client solutions. Sharae then worked at TriageLogic/Continuwell as a Sales Operations professional from 2018 to 2019, achieving top-performing status and leading persona research for successful sales. Sharae later joined AMCS Group in 2019, where they took on roles as a North America Team Lead Customer Success Manager and eventually as a Project Manager. In these roles, they implemented process improvements, identified client needs, and increased customer retention and loyalty. Currently, Sharae is working at GreenSpark Software as a Customer Success Lead, starting in 2022.
Sharae Matteu has a diverse education history. Sharae obtained a Master's degree in Project Management from Ashford University, where they studied from 2014 to 2017. Prior to that, they completed an Associate of Science (A.S.) degree in Paralegal Studies at Everest University from 2012 to 2013. Earlier in their education, Sharae attended Heritage Institute-Jacksonville from 2006 to 2007 and earned an Associate of Science (A.S.) degree in Massage Therapy/Therapeutic Massage.
In addition to their formal education, Sharae has also acquired certifications. Sharae completed the "Asking Great Sales Questions" certification from LinkedIn in April 2019. Furthermore, Sharae is a Certified Predictive Index Analyst, although the institution and specific details of this certification are not provided.
January, 2022 - present
Customer Success Lead at Amplemarket
Accounting & Customer Success Lead at AmazingHiring
Sales & Customer Success Lead, Global at Structo
Customer Success Lead at Tillit
Finance And Customer Success Lead, Founding Member at PitchVantage
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