Ruth Gonzalez

Ruth Gonzalez has a diverse work experience that spans over several years. Ruth currently holds the position of Director of Customer Experience (CX) at GRIN, a role they have held since April 2023. Prior to this role, they served as a Sr. Manager, CS Customer Education at GRIN from April 2022 to April 2023.

Before joining GRIN, Ruth was an Advisory Board Member for the Customer Experience Program at Seton Hall University from March 2021 onwards.

Ruth'searlier experience includes various roles at Millennium Systems International. Ruth served as a Training Manager from January 2020 to March 2022, a Training Course Developer from January 2019 to December 2019, a Senior Learning Specialist from January 2018 to December 2018, a Learning Specialist from June 2016 to January 2018, and a Business Support Specialist from January 2016 to June 2016.

Ruth Gonzalez obtained their Bachelor's Degree in International Business Management from Kean University between 2014 and 2017. Prior to that, they attended the University of Scranton from 2012 to 2013, studying International Business. In addition to their formal education, Ruth Gonzalez has obtained several certifications, including Foundations in Customer Education from Skilljar, Customer Success Manager Certified Professional from Gainsight, Instructional Design from WorkRamp, and WalkMe Certification from WalkMe™.